Read Our Recent Reviews

brian swidergal and james fritz were great to work with thay made bye ing easy.

Matt, who is the mobile tech is the BEST! Very knowledgable, friendly, and prompt! Utilizing the mobile service is a huge convenience and time saver for our company

I bought my car here last year and I also have done a few oil changes with the pick up/delivery option and have always had a good experience! Everyone is so nice and pleasant :)

The team at the dealership was timely and professional they had me in and within the time allowed for the routine service

Have home car work done and it's so nice and convenient. Please ask for Matt, he is so nice and explains things and doesn't care if your watching him or not! Good job for Baker Ford!

Service was quick, friendly and accurate.

Always a good friendly experience here. Not only do they put you in touch with a service tech right away, but if parts are available, the fix it right on the spot. In and out in 2 hours. Not overcharged with labor hours either! Nice clean shop, plenty of space for people to work while their vehicle is being serviced. Worth my drive to have work done here

My wife and I recently bought a Honda Odyssey from Rod Baker Ford. We made a appointment to see the van with Kaitlyn and she had the van ready for us to see and made the whole experience easy and hassle free.Great communication from start to finish.Great people to work with.

Vincent, Roberto and the Service Team at Rod Baker Ford is EXCELLENT.

Rod Baker Ford is #1 for our service needs. Very easy to schedule and have professional people you can trust to do the job right

I purchased new tires at Rod Baker Ford a while ago, and I noticed a nail in my rear tire. I called the service dept and they got me in right away. There was no charge for work by mechanic because they fix flat tires free when you purchase from them. I highly recommend Rod Baker to everyone!!

The service is great. The mobile service comes to your home and services your vehicle

Great experience start to finish. Sales answered all my questions…even after purchase.

We had a very good car buying experience. Mark was very nice and informative.

Mark Roncone did an amazing job helping my parents purchase another new 2026 Ford F250 King Ranch. Helping with all the features and setting everything up was the easiest experience! Thank you again Mark!

Very great service and great staff thank for everything

VERY EASY TO DEAL WITH

Mike the manager and Brian the salesman were nice and honest I wasn’t able to buy a car today but they were honest with the transparent pricing.

I bring all my vehicles here. They are quick and friendly.

Very good to work with. Matt was very helpful throughout the sales process.

Mark Roncone was phenomenal to work with when we purchased our new F150

Kaitlyn was a great help with helping me get into a new truck. Everything was very simple and straight forward. Thanks again.

I just want to give a huge thank you to Lisa and Kaitlyn for helping me with my car purchase! They were both so kind, patient, and helpful throughout the entire process. They made what can normally be a stressful experience feel so much easier and comfortable. They answered all of my questions, took the time to make sure I understood everything, and genuinely made me feel taken care of. I’m so happy with my new car and really appreciate everything they did to help me get into it! If you’re looking for a dealership where you feel welcomed and treated like a person instead of just another customer, I definitely recommend coming to see them! Thank you ladies again!

Kaitlyn was exceptional to work with for the purchase of my wife's Mach E. She was knowledgable, responsive to our questions/requests, and made sure we had a perfect car. Everyone we interacted with in the dealership was wonderful! We couldn't have asked for a better experience from start to finish. We will definitely be back!

Our service tech Vincent at Rod Baker Ford is very curtious, knowledgeable, and respectfull. He double checked we were both on the same page for what the car issue was, was aware of my vehicle history, arranged for a courtesy ride home while vehicle stay for repair. Kept in contact with me through text messages informing of repair progress through finish. Explained all the work done and even did a test drive with me for my benefit that repair met my satisfaction, and concerns were met.

Everything went well on servicing my 2018 Ford Explorer. The new place they moved into is very high tech, and service, sales, and everyone in the place is friendly and helpful. I purchased new tires Michelin Defender from Rod Baker, and they installed and balanced 4 tires. I highly recommend Rod Baker Ford to everyone. Thanks to all!!

Luke is an excellent salesperson who is very knowledgeable with no pushy sales tactics! Very fair no haggle price. One of the best car buying experiences I’ve had.

The Service Department Staff at Rod Baker Ford are great. Service Adviser Robert took very good care of his customers. Keep up the good work your staff is doing. Customers appreciate great service. Thanks again. Kudos

Everything done on time and completely. Whatever you used to wash the car was terrific tha rain just beads up and runs off. Thanks

Very easy no hassle way to purchase a car. They knew me when i walked in and had everything ready. Very friendly and answered all of my questions.

Friendly and great service. Thanks

Specifically for the Parts Department. They take good care of their customers here and the prices are cheaper than all the other local dealers. I was in last week and they cut a key for me for free, which is a wonderful goodwill gesture and again demonstrates how the Parts Department takes care of their customers.

Quick and easy. Too expensive.

All the staff we worked with were incredibly friendly and knowledgeable. They made a typically stressful process feel easy and I’m so grateful I purchased through them. Also shout out to Brian for amazing customer service from beginning to end!

Jennifer and the service tech were great to work with.

I saw a nail in my front drivers side tire,so I took it to my Quick lube and had them take care of the problem.It turns out the the nail never punched the tire and that the tire itself was fine,thanks to the fine service I received from them.Took it to Rod Baker Quick lane and was promised 30 minutes. In and out 30 minutes 5 stars

Our salesperson Matt was awesome! Not pushy and listened to what was important to us. Everyone at the Dealership was helpful and provided up front answers to our questions on pricing and options without being pushy or trying to strong arm us in to additional options. Overall great experience with this family owned/run Dealership! Love our new Ford F-150! Excellent price and experience!

Very nice facilities. Friendly staff. Very helpful helping you to stay in your budget.

Great day a Rod Baker Ford! Process was quick and easy and my salesman Mark was a great guy who thoroughly explained everything.

First time servicing my car here, Roberto was great and will be the reason I continue to come back! Great service and communication.

Valet service for a recall was perfect.

I have had only good and friendly service with my Maverick purchase and service. Fast in and out service and i was kept well informed of progress.

Rod Baker made our car experience so optimal. Luke and team guided us through a transaction for our Bronco Sport, and trade- in, that was with respect, ease and meeting our financial goals. Car experiences can be varied but do not hesitate to purchase your next car with Rod Baker.

I sold my vehicle to Rod Ford and worked directly with Anthony Pulito. He was very kind, high integrity and so easy to work with. When Im ready to purchase a vehicle it will be with him.

Matt Gandy was a great person to deal with. Very respectful and knowledgable. Moreover, the dealership is state of the art: the parking lot, the property, the service bays- top notch. Beautiful, clean, inviting.

Awesome experience purchasing my preowned F-150! Brian was terrific, really made sure I was taken care of!

I’ll always recommend Rod Baker Ford to everyone! Mark is amazing and made the whole process a breeze!

Matt was a very nice salesman to deal with and very patient helping me find a vehicle that worked for me!

Colin was great to work with

I have had difficulty with another dealership in the Chicago area and I changed to Rod Baker Ford in Plainfield, IL. The experience was over the top. They picked up my vehicle serviced it and returned the vehicle within 3 hours. This dealer is my new home for service.

Excellent customer service

The service department did a great job identifying what was wrong with my Explorer and fixed it quickly. Great place to work with.

We purchased a 2024 Expedition Max and the whole experience was smooth and stress-free. We highly recommend Billy to anyone looking for a new car!

Brian swidergal was great! Super professional, worked with me on all aspects of the sale and even helped me set up my phone to my new truck! Overall perfect experience 👌

Great service and very informative. I drive roughly 30 minutes to get my oil changed when a Ford dealership is only 10 minutes away. Rod Baker has exceptional service where a lot of others don’t. Thank you!

Colin was very helpful, he got us in & out! Which is a plus. I would definitely recommend Rod Baker

The sales person Kaitlyn was great. No pressure and easy to talk to. She didn't use any of the standard delay tactics a lot of salespeople use to keep you there or pretend to be your friend. She was straight forward and answered all my questions. And here is the best part - I was in with Lisa the finance person who was also great good they paperwork when I just changed my mind and didn't want to but the car and neither one of them pressured me at all. They were not very professional and they understood my position about being concerned having a car payment which I haven't had in over three years. They cancelled the deal and told me I was welcome to come back if I ever changed my mind. A very refreshing approach from a salesperson and finance person at a dealership.

The dreaded trip to the car dealership wasn't anything like past experiences. MATT was responsive and kind from the start. The whole process including the financing portion was efficient. Matt and the finance department accomodated our late arrival and stayed past closing. So glad we took our chances here.

I scheduled regular maintenance on my 24 Explorer ST. My wait time was minimal and the quality of work seemed to be well done. My service was the works. Very satisfied with Rod Baker service department. 😀

If you are looking to buy a vehicle I would go here. First thing is there was no pressure while looking around. I had my eye on a jeep they had on the lot. I was able to look at it with freedom. I made the choice to drive the suv and as I was walking in the salesman walked up and asked if I would want to drive it. I got the keys and went for a ride without anyone with me. When I got back to the dealership I made the purchase of the SUV. Luke was great to me. He offered me refreshments and was great to talk to while they prepared all the paperwork. All the staff is very nice and helpful. It’s been a while since I bought a car and they made it a great experience. Even after a week, Luke messaged to make sure everything was going good and to ask if they could help with anything. In the future I will be heading back to this dealership to purchase again.

Best Ford dealership in the area! The staff is very friendly, helpful and professional. I wouldn't take my Escape anywhere else.

My experience at Rod Baker Ford was about as good as it could get when buying a car. Matt was extremely kind and patient while helping us out during the process. He answered our questions and had a chat with us while we waited for financing. Additionally, the building has a very nice interior with a lot to look at while you wait. I would 100% recommend this place to others if they asked me where to buy a car from.

I highly recommend this car dealership. The service department is well put together. This car dealership highly value customer service and consumer pricing. I had the opportunity to meet the General Manager Anthony Lepore. Mr. Lepore is one classy GM and he walks around to make sure consumers are being valued. I highly recommend this dealership. When you’re looking at your new purchase. I beg you to meet Anthony Lepore. This brother is all business but not some sleazy person in the sales division. He is the face of a good dealership. My mom passed and just speaking with Mr. Lepore I felt his energy to keep trying and pushing forward. Customer service is really valued at this company. Highly recommend this company!

I want to take a moment to say how much I appreciated working with Colin Lewin @ RB Ford. He was quick to reach out to me when I inquired online and was real-time texting me throughout the process. I sent one text Saturday morning @ 7a not expecting to hear from him until after things opened but he texted me back straight away. He was working on helping me close the final price on a deal for a vehicle I hadn’t even been able to see yet before the dealership was even open. He was extremely accommodating to work at a fair price for a fully certified vehicle. Great peace of mind to be sure. I highly recommend working with RB Ford and their team as they are truly looking to work with people who want to buy a vehicle rather than just trying to sell cars.

I recently scheduled my first at-home service appointment with your dealership for an oil change and tire rotation, and I wanted to share what a great experience it was. When I called to set up the appointment, Jen walked me through the entire process. Jen was clear, helpful, and genuinely great to work with, which made getting everything arranged very easy. On the day of the appointment, Matt called ahead to confirm the arrival time and showed up right on schedule. Before starting the work, Matt checked in and asked for permission to move the truck to the street due to the wind, explaining that it would help avoid getting oil on the driveway. That level of care and consideration really stood out. After completing the service, Matt followed up to let me know everything was done. Both Jen and Matt were professional, courteous, and a pleasure to work with. The entire process was smooth and seamless from start to finish. I truly appreciate the excellent service and attention to detail. Thanks!

I brought my 2020 Ford expedition Max into Rod Baker for Service. Jacob was our service writer and he was communicating with us every step of the way. I highly recommend Jacob and their service team as well as mechanics job well done.

Worked with James for some new F-150s and seamless quick process. Will buy from them again.

I always use this dealership for service department. They usually get me in and out in a timely manner. If I have to get a loaner, they joke with me that I always bring it back cleaner then I gotten it. JOE AND KEITH is the best

Everything went well on servicing my 2018 Ford Explorer. The new place they moved into is very high tech, and service, sales, and everyone in the place is friendly and helpful. I purchased new tires Michelin Defender from Rod Baker, and they installed and balanced 4 tires. I highly recommend Rod Baker Ford to everyone. Thanks to all!!

moble service is great. the mechanic is great.

Colin helped us purchase a Honda civic here from their used car selection. He was very transparent and helpful! I would highly recommend going through him on your next purchase!

I don't often meet people like James Fritz, very attentive, understanding of the client, I appreciate such people, invaluable experience! Cool, keep it up!!!

Colin was excellent , quick and very professional

Colin Lewis was great.

The mobile service is great.

Nice customer service. Very knowledgeable sales team, especially Colin Lewin did a great job in explaining each and every details in the buying process. It was quick and smooth

Colin was our salesman and was very helpful and wanted to make sure we were taken care of. We are very happy with our new car and felt like we got a good deal. We would recommend Colin if you go to Rod Baker Ford. He’ll take good care of you.

Colin was amazing!!! He answered all our questions and helped us with every aspect of the buying experience!! Definitely ask for Colin if you come to this dealership.

Great experience with the service department for any issues my truck has had. They know how to take care of their customers.

Excellent experience buying my vehicle at Rod Baker Ford. Luke and Pete made the entire process smooth and enjoyable. Their professionalism and attention to detail were outstanding. I'd definitely recommend them to anyone looking for a quality dealership.

Five stars! The service team exceeded my expectations. From scheduling the appointment to picking up my vehicle, everything was handled efficiently and professionally. The staff was courteous, knowledgeable, and made me feel like a valued customer. My vehicle was completed on time and is running great. Thank you for providing outstanding customer service and quality work!

Prompt timely response.

Service Department goes above and beyond to help me keep my cars Perfectly. Absolutely recommend them.

I bought a new 2026 Explorer ST at Rod Baker Ford first week of May, and I had a nice stress-free experience. My sales rep was Brian Swidergal, a very friendly, knowledgeable and detail-oriented guy, genuinely helpful before and after the sale, answering questions and getting some specific things done from the Service department. After the initial test drive on a different model available on the lot, he made sure an ST of the color and exact options I wanted was available and could be brought over. I agreed on the overall deal the next evening, and he was considerate enough to suggest finalizing things the next morning, thus avoiding spending a late night at the dealership, as the final paperwork can take a lot of time. By the way, there was no need to haggle over the price, since Ford dealers are running a special Employee Pricing for All at the moment. I will also say that I received a very good value for my Mustang GT trade-in, which made the difference in my purchase decision. As a final note, I find the Explorer ST to be a powerful, comfortable and spacious SUV.

Ford offers a courtesy pickup and drop off. Having one vehicle and being a senior is a life saver. Rod Baker Ford has excellent service and the people I talk to were very polite. I highly recommend this dealership

Went in to purchase a used car. I had been emailing back and forth with Matt. He had the car pulled to the front, licensed, and ready for us to test drive before our appointment time. This process was the smoothest and quickest I’ve ever had. Would definitely recommend Rod Baker Ford to anyone looking to purchase a car.

Great car buying experience!

Beautiful place

We hadn’t bought a new vehicle in a long time, so it was definitely a much different experience than we remembered. Our salesman, Matthew K, was very knowledgeable and answered all of our questions throughout the process. If you’re in the market for a new vehicle, Matthew and Rod Baker Ford are the place to go.

Mark was great! I’d recommend this place to anyone buying new/used cars.

We always choose Rod Baker Ford for our service needs. Easy to schedule and have great people you can trust to do the job right

I can’t say enough good things about Rod Baker Ford! From start to finish, the entire experience was amazing. My service advisor/salesman, Vincent Albold, went above and beyond to make the process smooth, stress-free, and actually enjoyable. He was patient, honest, knowledgeable, and truly made me feel valued the entire time. I am absolutely OBSESSED with my new Ford Explorer and could not be happier with my purchase! Vincent helped me find exactly what I wanted, and I drove away feeling excited, confident, and so thankful. If you’re looking for a dealership that genuinely cares about their customers, I highly recommend Rod Baker Ford — and definitely ask for Vincent! Thank you again for making this such an incredible experience! ✨

Even though we could not come to an agreement Luke and the team did an excellent job! They were very responsive and tried very hard to find something that fit what we needed. Nothing but great things to say about them!

My daughter and I had an outstanding experience with Brian. We told him exactly what we were looking for, including our ideal out-the-door price, and he delivered. When we arrived he had the car ready, freshly washed, and handled everything himself from start to finish, which made the whole process smooth and stress-free. The dealership itself is spotless, and the level of service is truly top-notch. We have nothing but great things to say. Highly recommend, be sure to ask for Brian!

Great team of people... Courteous/Friendly/Very efficient My purchase went smoothly......

The mobile oil change service is easy and convenient. No waiting at the dealer, they come to your home or work.

Great experience dealing with Rod Baker Ford. Brian from sales was a pleasure to work with. I will definitely be a return customer. Great Job Rod Baker Ford!

I had a great experience buying a Ford Transit for my business from Mark Roncone. The staff made my experience quick and painless!

Matt was kind, prompt, professional and did such great work!

My husband and I bought a 2026 Ford Bronco Outer Banks last week and we LOVE it! We traveled over an hour to this dealership and were so impressed with this dealership! We worked with Luke who was such a joy and incredibly helpful in the process. Lisa in finance was great as well, I couldn’t believe how quickly we got in and out of finance! Such an easy time at the dealership!