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Very good to work with. Matt was very helpful throughout the sales process.
Posted on Google by Brant Lyall
Mark Roncone was phenomenal to work with when we purchased our new F150
Posted on Google by marci Breed
Kaitlyn was a great help with helping me get into a new truck. Everything was very simple and straight forward. Thanks again.
Posted on Google by Edwin Franklin
I just want to give a huge thank you to Lisa and Kaitlyn for helping me with my car purchase! They were both so kind, patient, and helpful throughout the entire process. They made what can normally be a stressful experience feel so much easier and comfortable. They answered all of my questions, took the time to make sure I understood everything, and genuinely made me feel taken care of. I’m so happy with my new car and really appreciate everything they did to help me get into it! If you’re looking for a dealership where you feel welcomed and treated like a person instead of just another customer, I definitely recommend coming to see them! Thank you ladies again!
Posted on Google by Amber Smolen
Kaitlyn was exceptional to work with for the purchase of my wife's Mach E. She was knowledgable, responsive to our questions/requests, and made sure we had a perfect car. Everyone we interacted with in the dealership was wonderful! We couldn't have asked for a better experience from start to finish. We will definitely be back!
Posted on Google by Scott Stehlik
Our service tech Vincent at Rod Baker Ford is very curtious, knowledgeable, and respectfull. He double checked we were both on the same page for what the car issue was, was aware of my vehicle history, arranged for a courtesy ride home while vehicle stay for repair. Kept in contact with me through text messages informing of repair progress through finish. Explained all the work done and even did a test drive with me for my benefit that repair met my satisfaction, and concerns were met.
Posted on Google by Mardi Razzberry
Everything went well on servicing my 2018 Ford Explorer. The new place they moved into is very high tech, and service, sales, and everyone in the place is friendly and helpful. I purchased new tires Michelin Defender from Rod Baker, and they installed and balanced 4 tires. I highly recommend Rod Baker Ford to everyone. Thanks to all!!
Posted on Google by Gman Greg
Luke is an excellent salesperson who is very knowledgeable with no pushy sales tactics! Very fair no haggle price. One of the best car buying experiences I’ve had.
Posted on Google by Ed Delia
The Service Department Staff at Rod Baker Ford are great. Service Adviser Robert took very good care of his customers. Keep up the good work your staff is doing. Customers appreciate great service. Thanks again. Kudos
Posted on Google by M M
Everything done on time and completely. Whatever you used to wash the car was terrific tha rain just beads up and runs off. Thanks
Posted on Google by Keith Baker
Very easy no hassle way to purchase a car. They knew me when i walked in and had everything ready. Very friendly and answered all of my questions.
Posted on Google by Pam Evans
Friendly and great service. Thanks
Posted on Google by Steve Olsson
Specifically for the Parts Department. They take good care of their customers here and the prices are cheaper than all the other local dealers. I was in last week and they cut a key for me for free, which is a wonderful goodwill gesture and again demonstrates how the Parts Department takes care of their customers.
Posted on Google by Tim Scates
Quick and easy. Too expensive.
Posted on Google by Lon Hoglind
All the staff we worked with were incredibly friendly and knowledgeable. They made a typically stressful process feel easy and I’m so grateful I purchased through them. Also shout out to Brian for amazing customer service from beginning to end!
Posted on Google by Jordan DePhillips
Jennifer and the service tech were great to work with.
Posted on Google by Mike Atteo
I saw a nail in my front drivers side tire,so I took it to my Quick lube and had them take care of the problem.It turns out the the nail never punched the tire and that the tire itself was fine,thanks to the fine service I received from them.Took it to Rod Baker Quick lane and was promised 30 minutes. In and out 30 minutes 5 stars
Posted on Google by Mike Palya
Our salesperson Matt was awesome! Not pushy and listened to what was important to us. Everyone at the Dealership was helpful and provided up front answers to our questions on pricing and options without being pushy or trying to strong arm us in to additional options. Overall great experience with this family owned/run Dealership! Love our new Ford F-150! Excellent price and experience!
Posted on Google by Tess Mahan
Very nice facilities. Friendly staff. Very helpful helping you to stay in your budget.
Posted on Google by John8228
Great day a Rod Baker Ford! Process was quick and easy and my salesman Mark was a great guy who thoroughly explained everything.
Posted on Google by John
First time servicing my car here, Roberto was great and will be the reason I continue to come back! Great service and communication.
Posted on Google by Ryder Janeczko
Valet service for a recall was perfect.
Posted on Google by Scott Lange
I have had only good and friendly service with my Maverick purchase and service. Fast in and out service and i was kept well informed of progress.
Posted on Google by Tony Venegas
Rod Baker made our car experience so optimal. Luke and team guided us through a transaction for our Bronco Sport, and trade- in, that was with respect, ease and meeting our financial goals. Car experiences can be varied but do not hesitate to purchase your next car with Rod Baker.
Posted on Google by Laury Westbury
I sold my vehicle to Rod Ford and worked directly with Anthony Pulito. He was very kind, high integrity and so easy to work with. When Im ready to purchase a vehicle it will be with him.
Posted on Google by Caleb Dau
Matt Gandy was a great person to deal with. Very respectful and knowledgable. Moreover, the dealership is state of the art: the parking lot, the property, the service bays- top notch. Beautiful, clean, inviting.
Posted on Google by Marcin P
Awesome experience purchasing my preowned F-150! Brian was terrific, really made sure I was taken care of!
Posted on Google by Brandon Durkin
I’ll always recommend Rod Baker Ford to everyone! Mark is amazing and made the whole process a breeze!
Posted on Google by Mia Truppa
Matt was a very nice salesman to deal with and very patient helping me find a vehicle that worked for me!
Posted on Google by Mary Murphy
Colin was great to work with
Posted on Google by Aurora Mangold
I have had difficulty with another dealership in the Chicago area and I changed to Rod Baker Ford in Plainfield, IL. The experience was over the top. They picked up my vehicle serviced it and returned the vehicle within 3 hours. This dealer is my new home for service.
Posted on Google by Tim Olson
Excellent customer service
Posted on Google by ROSE MARIE TORRES
The service department did a great job identifying what was wrong with my Explorer and fixed it quickly. Great place to work with.
Posted on Google by Paula Wisniewski
We purchased a 2024 Expedition Max and the whole experience was smooth and stress-free. We highly recommend Billy to anyone looking for a new car!
Posted on Google by Brittany Schreck
Brian swidergal was great! Super professional, worked with me on all aspects of the sale and even helped me set up my phone to my new truck! Overall perfect experience 👌
Posted on Google by Adam V
Great service and very informative. I drive roughly 30 minutes to get my oil changed when a Ford dealership is only 10 minutes away. Rod Baker has exceptional service where a lot of others don’t. Thank you!
Posted on Google by corey kenner
Colin was very helpful, he got us in & out! Which is a plus. I would definitely recommend Rod Baker
Posted on Google by shemeka harper
The sales person Kaitlyn was great. No pressure and easy to talk to. She didn't use any of the standard delay tactics a lot of salespeople use to keep you there or pretend to be your friend. She was straight forward and answered all my questions. And here is the best part - I was in with Lisa the finance person who was also great good they paperwork when I just changed my mind and didn't want to but the car and neither one of them pressured me at all. They were not very professional and they understood my position about being concerned having a car payment which I haven't had in over three years. They cancelled the deal and told me I was welcome to come back if I ever changed my mind. A very refreshing approach from a salesperson and finance person at a dealership.
Posted on Google by John Kosiba
The dreaded trip to the car dealership wasn't anything like past experiences. MATT was responsive and kind from the start. The whole process including the financing portion was efficient. Matt and the finance department accomodated our late arrival and stayed past closing. So glad we took our chances here.
Posted on Google by Christina Thiel
I scheduled regular maintenance on my 24 Explorer ST. My wait time was minimal and the quality of work seemed to be well done. My service was the works. Very satisfied with Rod Baker service department. 😀
Posted on Google by Linda Schmidt
If you are looking to buy a vehicle I would go here. First thing is there was no pressure while looking around. I had my eye on a jeep they had on the lot. I was able to look at it with freedom. I made the choice to drive the suv and as I was walking in the salesman walked up and asked if I would want to drive it. I got the keys and went for a ride without anyone with me. When I got back to the dealership I made the purchase of the SUV. Luke was great to me. He offered me refreshments and was great to talk to while they prepared all the paperwork. All the staff is very nice and helpful. It’s been a while since I bought a car and they made it a great experience. Even after a week, Luke messaged to make sure everything was going good and to ask if they could help with anything. In the future I will be heading back to this dealership to purchase again.
Posted on Google by Eric Chorowicki
Best Ford dealership in the area! The staff is very friendly, helpful and professional. I wouldn't take my Escape anywhere else.
Posted on Google by Mary Allen
My experience at Rod Baker Ford was about as good as it could get when buying a car. Matt was extremely kind and patient while helping us out during the process. He answered our questions and had a chat with us while we waited for financing. Additionally, the building has a very nice interior with a lot to look at while you wait. I would 100% recommend this place to others if they asked me where to buy a car from.
Posted on Google by Mic Maciejewski
I highly recommend this car dealership. The service department is well put together. This car dealership highly value customer service and consumer pricing. I had the opportunity to meet the General Manager Anthony Lepore. Mr. Lepore is one classy GM and he walks around to make sure consumers are being valued. I highly recommend this dealership. When you’re looking at your new purchase. I beg you to meet Anthony Lepore. This brother is all business but not some sleazy person in the sales division. He is the face of a good dealership. My mom passed and just speaking with Mr. Lepore I felt his energy to keep trying and pushing forward. Customer service is really valued at this company. Highly recommend this company!
Posted on Google by DERRICK COLEMAN
I want to take a moment to say how much I appreciated working with Colin Lewin @ RB Ford. He was quick to reach out to me when I inquired online and was real-time texting me throughout the process. I sent one text Saturday morning @ 7a not expecting to hear from him until after things opened but he texted me back straight away. He was working on helping me close the final price on a deal for a vehicle I hadn’t even been able to see yet before the dealership was even open. He was extremely accommodating to work at a fair price for a fully certified vehicle. Great peace of mind to be sure. I highly recommend working with RB Ford and their team as they are truly looking to work with people who want to buy a vehicle rather than just trying to sell cars.
Posted on Google by Steven Mcilrath
I recently scheduled my first at-home service appointment with your dealership for an oil change and tire rotation, and I wanted to share what a great experience it was. When I called to set up the appointment, Jen walked me through the entire process. Jen was clear, helpful, and genuinely great to work with, which made getting everything arranged very easy. On the day of the appointment, Matt called ahead to confirm the arrival time and showed up right on schedule. Before starting the work, Matt checked in and asked for permission to move the truck to the street due to the wind, explaining that it would help avoid getting oil on the driveway. That level of care and consideration really stood out. After completing the service, Matt followed up to let me know everything was done. Both Jen and Matt were professional, courteous, and a pleasure to work with. The entire process was smooth and seamless from start to finish. I truly appreciate the excellent service and attention to detail. Thanks!
Posted on Google by Don Davis
I brought my 2020 Ford expedition Max into Rod Baker for Service. Jacob was our service writer and he was communicating with us every step of the way. I highly recommend Jacob and their service team as well as mechanics job well done.
Posted on Google by Michael Belgio
Worked with James for some new F-150s and seamless quick process. Will buy from them again.
Posted on Google by James F
I always use this dealership for service department. They usually get me in and out in a timely manner. If I have to get a loaner, they joke with me that I always bring it back cleaner then I gotten it. JOE AND KEITH is the best
Posted on Google by Tony Martin
Everything went well on servicing my 2018 Ford Explorer. The new place they moved into is very high tech, and service, sales, and everyone in the place is friendly and helpful. I purchased new tires Michelin Defender from Rod Baker, and they installed and balanced 4 tires. I highly recommend Rod Baker Ford to everyone. Thanks to all!!
Posted on Google by Gman Greg
moble service is great. the mechanic is great.
Posted on Google by Robert Toftoy
Colin helped us purchase a Honda civic here from their used car selection. He was very transparent and helpful! I would highly recommend going through him on your next purchase!
Posted on Google by Joe Olsen
I don't often meet people like James Fritz, very attentive, understanding of the client, I appreciate such people, invaluable experience! Cool, keep it up!!!
Posted on Google by Archi
Colin was excellent , quick and very professional
Posted on Google by Pj Fillmore
Colin Lewis was great.
Posted on Google by Al Marroquin
The mobile service is great.
Posted on Google by Marty Svoboda
Nice customer service. Very knowledgeable sales team, especially Colin Lewin did a great job in explaining each and every details in the buying process. It was quick and smooth
Posted on Google by Jiju Stephen
Colin was our salesman and was very helpful and wanted to make sure we were taken care of. We are very happy with our new car and felt like we got a good deal. We would recommend Colin if you go to Rod Baker Ford. He’ll take good care of you.
Posted on Google by Brian White
Colin was amazing!!! He answered all our questions and helped us with every aspect of the buying experience!! Definitely ask for Colin if you come to this dealership.
Posted on Google by pam white
Great experience with the service department for any issues my truck has had. They know how to take care of their customers.
Posted on Google by Peter Maloney
Excellent experience buying my vehicle at Rod Baker Ford. Luke and Pete made the entire process smooth and enjoyable. Their professionalism and attention to detail were outstanding. I'd definitely recommend them to anyone looking for a quality dealership.
Posted on Google by Jacob Clark
Five stars! The service team exceeded my expectations. From scheduling the appointment to picking up my vehicle, everything was handled efficiently and professionally. The staff was courteous, knowledgeable, and made me feel like a valued customer. My vehicle was completed on time and is running great. Thank you for providing outstanding customer service and quality work!
Posted on Google by Joan Kelly
Prompt timely response.
Posted on Google by Andrew Johnson
Service Department goes above and beyond to help me keep my cars Perfectly. Absolutely recommend them.
Posted on Google by Glen Fuller
I bought a new 2026 Explorer ST at Rod Baker Ford first week of May, and I had a nice stress-free experience. My sales rep was Brian Swidergal, a very friendly, knowledgeable and detail-oriented guy, genuinely helpful before and after the sale, answering questions and getting some specific things done from the Service department. After the initial test drive on a different model available on the lot, he made sure an ST of the color and exact options I wanted was available and could be brought over. I agreed on the overall deal the next evening, and he was considerate enough to suggest finalizing things the next morning, thus avoiding spending a late night at the dealership, as the final paperwork can take a lot of time. By the way, there was no need to haggle over the price, since Ford dealers are running a special Employee Pricing for All at the moment. I will also say that I received a very good value for my Mustang GT trade-in, which made the difference in my purchase decision. As a final note, I find the Explorer ST to be a powerful, comfortable and spacious SUV.
Posted on Google by Jean Sereis
Ford offers a courtesy pickup and drop off. Having one vehicle and being a senior is a life saver. Rod Baker Ford has excellent service and the people I talk to were very polite. I highly recommend this dealership
Posted on Google by Mario Lipira
Went in to purchase a used car. I had been emailing back and forth with Matt. He had the car pulled to the front, licensed, and ready for us to test drive before our appointment time. This process was the smoothest and quickest I’ve ever had. Would definitely recommend Rod Baker Ford to anyone looking to purchase a car.
Posted on Google by Rachel Wiesemann
Great car buying experience!
Posted on Google by Shanell Lawson
Beautiful place
Posted on Google by Dan Peterson
We hadn’t bought a new vehicle in a long time, so it was definitely a much different experience than we remembered. Our salesman, Matthew K, was very knowledgeable and answered all of our questions throughout the process. If you’re in the market for a new vehicle, Matthew and Rod Baker Ford are the place to go.
Posted on Google by Mike H
Mark was great! I’d recommend this place to anyone buying new/used cars.
Posted on Google by D B
We always choose Rod Baker Ford for our service needs. Easy to schedule and have great people you can trust to do the job right
Posted on Google by Arthur Szymanski
I can’t say enough good things about Rod Baker Ford! From start to finish, the entire experience was amazing. My service advisor/salesman, Vincent Albold, went above and beyond to make the process smooth, stress-free, and actually enjoyable. He was patient, honest, knowledgeable, and truly made me feel valued the entire time. I am absolutely OBSESSED with my new Ford Explorer and could not be happier with my purchase! Vincent helped me find exactly what I wanted, and I drove away feeling excited, confident, and so thankful. If you’re looking for a dealership that genuinely cares about their customers, I highly recommend Rod Baker Ford — and definitely ask for Vincent! Thank you again for making this such an incredible experience! ✨
Posted on Google by Abby Mitchell
Even though we could not come to an agreement Luke and the team did an excellent job! They were very responsive and tried very hard to find something that fit what we needed. Nothing but great things to say about them!
Posted on Google by Jake Waterway
My daughter and I had an outstanding experience with Brian. We told him exactly what we were looking for, including our ideal out-the-door price, and he delivered. When we arrived he had the car ready, freshly washed, and handled everything himself from start to finish, which made the whole process smooth and stress-free. The dealership itself is spotless, and the level of service is truly top-notch. We have nothing but great things to say. Highly recommend, be sure to ask for Brian!
Posted on Google by Adolfo Lopez
Great team of people... Courteous/Friendly/Very efficient My purchase went smoothly......
Posted on Google by Patricia Witunski
The mobile oil change service is easy and convenient. No waiting at the dealer, they come to your home or work.
Posted on Google by Adam K
Great experience dealing with Rod Baker Ford. Brian from sales was a pleasure to work with. I will definitely be a return customer. Great Job Rod Baker Ford!
Posted on Google by Chris Wuske
I had a great experience buying a Ford Transit for my business from Mark Roncone. The staff made my experience quick and painless!
Posted on Google by Sean Deering
Matt was kind, prompt, professional and did such great work!
Posted on Google by Molly DiGrazia
My husband and I bought a 2026 Ford Bronco Outer Banks last week and we LOVE it! We traveled over an hour to this dealership and were so impressed with this dealership! We worked with Luke who was such a joy and incredibly helpful in the process. Lisa in finance was great as well, I couldn’t believe how quickly we got in and out of finance! Such an easy time at the dealership!
Posted on Google by Hayley
Came all the way from Montana to purchase a car that was competitively priced. Our salesperson Kaitlynn was amazing to work with, taking time to answer all my questions, sending pictures, videos, walking me through the inspection process, out of state buying process, and then giving personalized assistance once we arrived. Appreciated them picking us up at the airport to get us to the dealership. Kaitlynn and Mike helped correct a few things the car needed done before we would drive it home. They made this one of the best car buying experiences we have ever had. Only drawback was the added cost of a dealership installed pulse light breaking system but the pricing on the car still made this worth it. We would return in the future for our next vehicle purchase. Great job team Rod Baker!
Posted on Google by Becca Bowen
In and out as promised.
Posted on Google by JOHN THOMPSON
Always well cared for at Baker Ford. Joe in Service does a great job of communicating.
Posted on Google by Steve Costello
Luke was fantastic. Very easy process.
Posted on Google by nolimits63
We had a great experience at Rod Baker. Everyone was friendly and helpful, especially Matt Gandy, who helped our family secure a vehicle. He was patient and kind as we gathered the necessary funds and paperwork. Thank you, Matt and the Rod Baker team, for making the process such a positive experience!
Posted on Google by Jacky Esparza
Unfortunately the dealer lacks options of vans but very friendly people overall ask for either Matthew or Mark and they will guide you in the right direction we went to plenty of other dealers who play way too many games unlike these guys
Posted on Google by George Schultz
Wonderful staff. Great customer service especially Joe the service writer who helped me. Thanks, will definitely be coming back!
Posted on Google by Alexandra Connell
It was a great experience working with Matthew to purchase my ‘new’ to me used Mustang. He was responsive, answered all my questions, was very transparent and was a pleasure to work with. James in the finance area made thing simple and fast. Just wish I had a dealership that operated like this closer to home!
Posted on Google by Scott Grant
Rod Baker Ford is a fantastic dealer and everyone is so friendly. The Service Department is excellent and my Service Manager Joe Picicci was very helpful had my new Bronco in and out in less than an hour. Kudos Joe
Posted on Google by Keith Roebert
We recently moved to the Plainfield/Naperville area and have been thinking about purchasing an electric vehicle. We visited Rod Baker Ford just to look and possibly test drive a Mach-e to make an informed future decision. Matthew K was exceptionally helpful, he assisted us on our terms and interest without pressure. Tim checked in with us once we were back from the test drive and both he and Matthew exemplify their dealerships no-pressure approach. This first impression by there team will certainly bring us back to their dealership for all our future purchases and the service of the 2 other Fords we have in the family currently. If you are looking to avoid the shenanigans that can go on at some other dealerships, I would absolutely recommend you visit the team at Rod Baker.
Posted on Google by Rick McCall
The team was patient, informative and made this a positive car buying experience, thanks!
Posted on Google by kai freeman
This is a well layout pristine auto dealership. The premises was neat and spotless. The parts department was well located. Special accolades to the service department both Bob and Max were on point with their understanding of the automotive business and provided immense information and assistance relative to my automotive needs. I will definitely return to this business.
Posted on Google by rick gougis Jr
Mark and James on the team are awesome! Best service I’ve ever had in my life. As a disabled war veteran they made it painless and easy for me. Thanks so much!
Posted on Google by Tucker Wolf
Excellent service and friendly people.
Posted on Google by Steve Gulden
Very happy with service, have not had a bad experience in the 4 years they have service my truck
Posted on Google by Lawrence Gooding
Had another great experience at Rod Baker Ford. Been buying cars and trucks from them for almost 30 years. Mark was my salesman. He was very east to work with and made sure everything was taken care of. Use them for all service work as well.
Posted on Google by Todd Francisco
Mark was absolutely phenomenal in helping me get my brand new ford bronco. I had gone to 2 previous dealerships before this and was haggled. There is none of that here. Fair prices and respect… highly recommend Rod Baker Ford. ASK FOR MARK!!
Posted on Google by Owen Faron
My husband and I called about a truck posted on a third party site. Matthew answered the phone and confirmed the truck was available. After a lengthy drive, Matthew greeted us at the door. We have had several typical bad car salesman experiences in the past, this interaction was not included in those experiences. Matthew was new to the job, but did fantastic. He never pressured us, he was always transparent with every single detail. He will be our first call for our next vehicle purchase.
Posted on Google by Jenna Spotloe
Came in to get a new car to use for my art markets with my business Windy Prairie Painting. Mark Roncone and Anthony Pulito one of the managers were a huge help to us. Thanks for getting me into a new vehicle that will hopefully set us up for another year of successful business! Warm regards, Megan Mena
Posted on Google by Megan Mena
Very good to work with. Matt was very helpful throughout the sales process.
Posted on Google by Brant Lyall
Mark Roncone was phenomenal to work with when we purchased our new F150
Posted on Google by marci Breed
Kaitlyn was a great help with helping me get into a new truck. Everything was very simple and straight forward. Thanks again.
Posted on Google by Edwin Franklin
I just want to give a huge thank you to Lisa and Kaitlyn for helping me with my car purchase! They were both so kind, patient, and helpful throughout the entire process. They made what can normally be a stressful experience feel so much easier and comfortable. They answered all of my questions, took the time to make sure I understood everything, and genuinely made me feel taken care of. I’m so happy with my new car and really appreciate everything they did to help me get into it! If you’re looking for a dealership where you feel welcomed and treated like a person instead of just another customer, I definitely recommend coming to see them! Thank you ladies again!
Posted on Google by Amber Smolen
Kaitlyn was exceptional to work with for the purchase of my wife's Mach E. She was knowledgable, responsive to our questions/requests, and made sure we had a perfect car. Everyone we interacted with in the dealership was wonderful! We couldn't have asked for a better experience from start to finish. We will definitely be back!
Posted on Google by Scott Stehlik
Our service tech Vincent at Rod Baker Ford is very curtious, knowledgeable, and respectfull. He double checked we were both on the same page for what the car issue was, was aware of my vehicle history, arranged for a courtesy ride home while vehicle stay for repair. Kept in contact with me through text messages informing of repair progress through finish. Explained all the work done and even did a test drive with me for my benefit that repair met my satisfaction, and concerns were met.
Posted on Google by Mardi Razzberry
Everything went well on servicing my 2018 Ford Explorer. The new place they moved into is very high tech, and service, sales, and everyone in the place is friendly and helpful. I purchased new tires Michelin Defender from Rod Baker, and they installed and balanced 4 tires. I highly recommend Rod Baker Ford to everyone. Thanks to all!!
Posted on Google by Gman Greg
Luke is an excellent salesperson who is very knowledgeable with no pushy sales tactics! Very fair no haggle price. One of the best car buying experiences I’ve had.
Posted on Google by Ed Delia
The Service Department Staff at Rod Baker Ford are great. Service Adviser Robert took very good care of his customers. Keep up the good work your staff is doing. Customers appreciate great service. Thanks again. Kudos
Posted on Google by M M
Everything done on time and completely. Whatever you used to wash the car was terrific tha rain just beads up and runs off. Thanks
Posted on Google by Keith Baker
Very easy no hassle way to purchase a car. They knew me when i walked in and had everything ready. Very friendly and answered all of my questions.
Posted on Google by Pam Evans
Friendly and great service. Thanks
Posted on Google by Steve Olsson
Specifically for the Parts Department. They take good care of their customers here and the prices are cheaper than all the other local dealers. I was in last week and they cut a key for me for free, which is a wonderful goodwill gesture and again demonstrates how the Parts Department takes care of their customers.
Posted on Google by Tim Scates
Quick and easy. Too expensive.
Posted on Google by Lon Hoglind
All the staff we worked with were incredibly friendly and knowledgeable. They made a typically stressful process feel easy and I’m so grateful I purchased through them. Also shout out to Brian for amazing customer service from beginning to end!
Posted on Google by Jordan DePhillips
Jennifer and the service tech were great to work with.
Posted on Google by Mike Atteo
I saw a nail in my front drivers side tire,so I took it to my Quick lube and had them take care of the problem.It turns out the the nail never punched the tire and that the tire itself was fine,thanks to the fine service I received from them.Took it to Rod Baker Quick lane and was promised 30 minutes. In and out 30 minutes 5 stars
Posted on Google by Mike Palya
Our salesperson Matt was awesome! Not pushy and listened to what was important to us. Everyone at the Dealership was helpful and provided up front answers to our questions on pricing and options without being pushy or trying to strong arm us in to additional options. Overall great experience with this family owned/run Dealership! Love our new Ford F-150! Excellent price and experience!
Posted on Google by Tess Mahan
Very nice facilities. Friendly staff. Very helpful helping you to stay in your budget.
Posted on Google by John8228
Great day a Rod Baker Ford! Process was quick and easy and my salesman Mark was a great guy who thoroughly explained everything.
Posted on Google by John
First time servicing my car here, Roberto was great and will be the reason I continue to come back! Great service and communication.
Posted on Google by Ryder Janeczko
Valet service for a recall was perfect.
Posted on Google by Scott Lange
I have had only good and friendly service with my Maverick purchase and service. Fast in and out service and i was kept well informed of progress.
Posted on Google by Tony Venegas
Rod Baker made our car experience so optimal. Luke and team guided us through a transaction for our Bronco Sport, and trade- in, that was with respect, ease and meeting our financial goals. Car experiences can be varied but do not hesitate to purchase your next car with Rod Baker.
Posted on Google by Laury Westbury
I sold my vehicle to Rod Ford and worked directly with Anthony Pulito. He was very kind, high integrity and so easy to work with. When Im ready to purchase a vehicle it will be with him.
Posted on Google by Caleb Dau
Matt Gandy was a great person to deal with. Very respectful and knowledgable. Moreover, the dealership is state of the art: the parking lot, the property, the service bays- top notch. Beautiful, clean, inviting.
Posted on Google by Marcin P
Awesome experience purchasing my preowned F-150! Brian was terrific, really made sure I was taken care of!
Posted on Google by Brandon Durkin
I’ll always recommend Rod Baker Ford to everyone! Mark is amazing and made the whole process a breeze!
Posted on Google by Mia Truppa
Matt was a very nice salesman to deal with and very patient helping me find a vehicle that worked for me!
Posted on Google by Mary Murphy
Colin was great to work with
Posted on Google by Aurora Mangold
I have had difficulty with another dealership in the Chicago area and I changed to Rod Baker Ford in Plainfield, IL. The experience was over the top. They picked up my vehicle serviced it and returned the vehicle within 3 hours. This dealer is my new home for service.
Posted on Google by Tim Olson
Excellent customer service
Posted on Google by ROSE MARIE TORRES
The service department did a great job identifying what was wrong with my Explorer and fixed it quickly. Great place to work with.
Posted on Google by Paula Wisniewski
We purchased a 2024 Expedition Max and the whole experience was smooth and stress-free. We highly recommend Billy to anyone looking for a new car!
Posted on Google by Brittany Schreck
Brian swidergal was great! Super professional, worked with me on all aspects of the sale and even helped me set up my phone to my new truck! Overall perfect experience 👌
Posted on Google by Adam V
Great service and very informative. I drive roughly 30 minutes to get my oil changed when a Ford dealership is only 10 minutes away. Rod Baker has exceptional service where a lot of others don’t. Thank you!
Posted on Google by corey kenner
Colin was very helpful, he got us in & out! Which is a plus. I would definitely recommend Rod Baker
Posted on Google by shemeka harper
The sales person Kaitlyn was great. No pressure and easy to talk to. She didn't use any of the standard delay tactics a lot of salespeople use to keep you there or pretend to be your friend. She was straight forward and answered all my questions. And here is the best part - I was in with Lisa the finance person who was also great good they paperwork when I just changed my mind and didn't want to but the car and neither one of them pressured me at all. They were not very professional and they understood my position about being concerned having a car payment which I haven't had in over three years. They cancelled the deal and told me I was welcome to come back if I ever changed my mind. A very refreshing approach from a salesperson and finance person at a dealership.
Posted on Google by John Kosiba
The dreaded trip to the car dealership wasn't anything like past experiences. MATT was responsive and kind from the start. The whole process including the financing portion was efficient. Matt and the finance department accomodated our late arrival and stayed past closing. So glad we took our chances here.
Posted on Google by Christina Thiel
I scheduled regular maintenance on my 24 Explorer ST. My wait time was minimal and the quality of work seemed to be well done. My service was the works. Very satisfied with Rod Baker service department. 😀
Posted on Google by Linda Schmidt
If you are looking to buy a vehicle I would go here. First thing is there was no pressure while looking around. I had my eye on a jeep they had on the lot. I was able to look at it with freedom. I made the choice to drive the suv and as I was walking in the salesman walked up and asked if I would want to drive it. I got the keys and went for a ride without anyone with me. When I got back to the dealership I made the purchase of the SUV. Luke was great to me. He offered me refreshments and was great to talk to while they prepared all the paperwork. All the staff is very nice and helpful. It’s been a while since I bought a car and they made it a great experience. Even after a week, Luke messaged to make sure everything was going good and to ask if they could help with anything. In the future I will be heading back to this dealership to purchase again.
Posted on Google by Eric Chorowicki
Best Ford dealership in the area! The staff is very friendly, helpful and professional. I wouldn't take my Escape anywhere else.
Posted on Google by Mary Allen
My experience at Rod Baker Ford was about as good as it could get when buying a car. Matt was extremely kind and patient while helping us out during the process. He answered our questions and had a chat with us while we waited for financing. Additionally, the building has a very nice interior with a lot to look at while you wait. I would 100% recommend this place to others if they asked me where to buy a car from.
Posted on Google by Mic Maciejewski
I highly recommend this car dealership. The service department is well put together. This car dealership highly value customer service and consumer pricing. I had the opportunity to meet the General Manager Anthony Lepore. Mr. Lepore is one classy GM and he walks around to make sure consumers are being valued. I highly recommend this dealership. When you’re looking at your new purchase. I beg you to meet Anthony Lepore. This brother is all business but not some sleazy person in the sales division. He is the face of a good dealership. My mom passed and just speaking with Mr. Lepore I felt his energy to keep trying and pushing forward. Customer service is really valued at this company. Highly recommend this company!
Posted on Google by DERRICK COLEMAN
I want to take a moment to say how much I appreciated working with Colin Lewin @ RB Ford. He was quick to reach out to me when I inquired online and was real-time texting me throughout the process. I sent one text Saturday morning @ 7a not expecting to hear from him until after things opened but he texted me back straight away. He was working on helping me close the final price on a deal for a vehicle I hadn’t even been able to see yet before the dealership was even open. He was extremely accommodating to work at a fair price for a fully certified vehicle. Great peace of mind to be sure. I highly recommend working with RB Ford and their team as they are truly looking to work with people who want to buy a vehicle rather than just trying to sell cars.
Posted on Google by Steven Mcilrath
I recently scheduled my first at-home service appointment with your dealership for an oil change and tire rotation, and I wanted to share what a great experience it was. When I called to set up the appointment, Jen walked me through the entire process. Jen was clear, helpful, and genuinely great to work with, which made getting everything arranged very easy. On the day of the appointment, Matt called ahead to confirm the arrival time and showed up right on schedule. Before starting the work, Matt checked in and asked for permission to move the truck to the street due to the wind, explaining that it would help avoid getting oil on the driveway. That level of care and consideration really stood out. After completing the service, Matt followed up to let me know everything was done. Both Jen and Matt were professional, courteous, and a pleasure to work with. The entire process was smooth and seamless from start to finish. I truly appreciate the excellent service and attention to detail. Thanks!
Posted on Google by Don Davis
I brought my 2020 Ford expedition Max into Rod Baker for Service. Jacob was our service writer and he was communicating with us every step of the way. I highly recommend Jacob and their service team as well as mechanics job well done.
Posted on Google by Michael Belgio
Worked with James for some new F-150s and seamless quick process. Will buy from them again.
Posted on Google by James F
I always use this dealership for service department. They usually get me in and out in a timely manner. If I have to get a loaner, they joke with me that I always bring it back cleaner then I gotten it. JOE AND KEITH is the best
Posted on Google by Tony Martin
Everything went well on servicing my 2018 Ford Explorer. The new place they moved into is very high tech, and service, sales, and everyone in the place is friendly and helpful. I purchased new tires Michelin Defender from Rod Baker, and they installed and balanced 4 tires. I highly recommend Rod Baker Ford to everyone. Thanks to all!!
Posted on Google by Gman Greg
moble service is great. the mechanic is great.
Posted on Google by Robert Toftoy
Colin helped us purchase a Honda civic here from their used car selection. He was very transparent and helpful! I would highly recommend going through him on your next purchase!
Posted on Google by Joe Olsen
I don't often meet people like James Fritz, very attentive, understanding of the client, I appreciate such people, invaluable experience! Cool, keep it up!!!
Posted on Google by Archi
Colin was excellent , quick and very professional
Posted on Google by Pj Fillmore
Colin Lewis was great.
Posted on Google by Al Marroquin
The mobile service is great.
Posted on Google by Marty Svoboda
Nice customer service. Very knowledgeable sales team, especially Colin Lewin did a great job in explaining each and every details in the buying process. It was quick and smooth
Posted on Google by Jiju Stephen
Colin was our salesman and was very helpful and wanted to make sure we were taken care of. We are very happy with our new car and felt like we got a good deal. We would recommend Colin if you go to Rod Baker Ford. He’ll take good care of you.
Posted on Google by Brian White
Colin was amazing!!! He answered all our questions and helped us with every aspect of the buying experience!! Definitely ask for Colin if you come to this dealership.
Posted on Google by pam white
Great experience with the service department for any issues my truck has had. They know how to take care of their customers.
Posted on Google by Peter Maloney
Excellent experience buying my vehicle at Rod Baker Ford. Luke and Pete made the entire process smooth and enjoyable. Their professionalism and attention to detail were outstanding. I'd definitely recommend them to anyone looking for a quality dealership.
Posted on Google by Jacob Clark
Five stars! The service team exceeded my expectations. From scheduling the appointment to picking up my vehicle, everything was handled efficiently and professionally. The staff was courteous, knowledgeable, and made me feel like a valued customer. My vehicle was completed on time and is running great. Thank you for providing outstanding customer service and quality work!
Posted on Google by Joan Kelly
Prompt timely response.
Posted on Google by Andrew Johnson
Service Department goes above and beyond to help me keep my cars Perfectly. Absolutely recommend them.
Posted on Google by Glen Fuller
I bought a new 2026 Explorer ST at Rod Baker Ford first week of May, and I had a nice stress-free experience. My sales rep was Brian Swidergal, a very friendly, knowledgeable and detail-oriented guy, genuinely helpful before and after the sale, answering questions and getting some specific things done from the Service department. After the initial test drive on a different model available on the lot, he made sure an ST of the color and exact options I wanted was available and could be brought over. I agreed on the overall deal the next evening, and he was considerate enough to suggest finalizing things the next morning, thus avoiding spending a late night at the dealership, as the final paperwork can take a lot of time. By the way, there was no need to haggle over the price, since Ford dealers are running a special Employee Pricing for All at the moment. I will also say that I received a very good value for my Mustang GT trade-in, which made the difference in my purchase decision. As a final note, I find the Explorer ST to be a powerful, comfortable and spacious SUV.
Posted on Google by Jean Sereis
Ford offers a courtesy pickup and drop off. Having one vehicle and being a senior is a life saver. Rod Baker Ford has excellent service and the people I talk to were very polite. I highly recommend this dealership
Posted on Google by Mario Lipira
Went in to purchase a used car. I had been emailing back and forth with Matt. He had the car pulled to the front, licensed, and ready for us to test drive before our appointment time. This process was the smoothest and quickest I’ve ever had. Would definitely recommend Rod Baker Ford to anyone looking to purchase a car.
Posted on Google by Rachel Wiesemann
Great car buying experience!
Posted on Google by Shanell Lawson
Beautiful place
Posted on Google by Dan Peterson
We hadn’t bought a new vehicle in a long time, so it was definitely a much different experience than we remembered. Our salesman, Matthew K, was very knowledgeable and answered all of our questions throughout the process. If you’re in the market for a new vehicle, Matthew and Rod Baker Ford are the place to go.
Posted on Google by Mike H
Mark was great! I’d recommend this place to anyone buying new/used cars.
Posted on Google by D B
We always choose Rod Baker Ford for our service needs. Easy to schedule and have great people you can trust to do the job right
Posted on Google by Arthur Szymanski
I can’t say enough good things about Rod Baker Ford! From start to finish, the entire experience was amazing. My service advisor/salesman, Vincent Albold, went above and beyond to make the process smooth, stress-free, and actually enjoyable. He was patient, honest, knowledgeable, and truly made me feel valued the entire time. I am absolutely OBSESSED with my new Ford Explorer and could not be happier with my purchase! Vincent helped me find exactly what I wanted, and I drove away feeling excited, confident, and so thankful. If you’re looking for a dealership that genuinely cares about their customers, I highly recommend Rod Baker Ford — and definitely ask for Vincent! Thank you again for making this such an incredible experience! ✨
Posted on Google by Abby Mitchell
Even though we could not come to an agreement Luke and the team did an excellent job! They were very responsive and tried very hard to find something that fit what we needed. Nothing but great things to say about them!
Posted on Google by Jake Waterway
My daughter and I had an outstanding experience with Brian. We told him exactly what we were looking for, including our ideal out-the-door price, and he delivered. When we arrived he had the car ready, freshly washed, and handled everything himself from start to finish, which made the whole process smooth and stress-free. The dealership itself is spotless, and the level of service is truly top-notch. We have nothing but great things to say. Highly recommend, be sure to ask for Brian!
Posted on Google by Adolfo Lopez
Great team of people... Courteous/Friendly/Very efficient My purchase went smoothly......
Posted on Google by Patricia Witunski
The mobile oil change service is easy and convenient. No waiting at the dealer, they come to your home or work.
Posted on Google by Adam K
Great experience dealing with Rod Baker Ford. Brian from sales was a pleasure to work with. I will definitely be a return customer. Great Job Rod Baker Ford!
Posted on Google by Chris Wuske
I had a great experience buying a Ford Transit for my business from Mark Roncone. The staff made my experience quick and painless!
Posted on Google by Sean Deering
Matt was kind, prompt, professional and did such great work!
Posted on Google by Molly DiGrazia
My husband and I bought a 2026 Ford Bronco Outer Banks last week and we LOVE it! We traveled over an hour to this dealership and were so impressed with this dealership! We worked with Luke who was such a joy and incredibly helpful in the process. Lisa in finance was great as well, I couldn’t believe how quickly we got in and out of finance! Such an easy time at the dealership!
Posted on Google by Hayley
Came all the way from Montana to purchase a car that was competitively priced. Our salesperson Kaitlynn was amazing to work with, taking time to answer all my questions, sending pictures, videos, walking me through the inspection process, out of state buying process, and then giving personalized assistance once we arrived. Appreciated them picking us up at the airport to get us to the dealership. Kaitlynn and Mike helped correct a few things the car needed done before we would drive it home. They made this one of the best car buying experiences we have ever had. Only drawback was the added cost of a dealership installed pulse light breaking system but the pricing on the car still made this worth it. We would return in the future for our next vehicle purchase. Great job team Rod Baker!
Posted on Google by Becca Bowen
In and out as promised.
Posted on Google by JOHN THOMPSON
Always well cared for at Baker Ford. Joe in Service does a great job of communicating.
Posted on Google by Steve Costello
Luke was fantastic. Very easy process.
Posted on Google by nolimits63
We had a great experience at Rod Baker. Everyone was friendly and helpful, especially Matt Gandy, who helped our family secure a vehicle. He was patient and kind as we gathered the necessary funds and paperwork. Thank you, Matt and the Rod Baker team, for making the process such a positive experience!
Posted on Google by Jacky Esparza
Unfortunately the dealer lacks options of vans but very friendly people overall ask for either Matthew or Mark and they will guide you in the right direction we went to plenty of other dealers who play way too many games unlike these guys
Posted on Google by George Schultz
Wonderful staff. Great customer service especially Joe the service writer who helped me. Thanks, will definitely be coming back!
Posted on Google by Alexandra Connell
It was a great experience working with Matthew to purchase my ‘new’ to me used Mustang. He was responsive, answered all my questions, was very transparent and was a pleasure to work with. James in the finance area made thing simple and fast. Just wish I had a dealership that operated like this closer to home!
Posted on Google by Scott Grant
Rod Baker Ford is a fantastic dealer and everyone is so friendly. The Service Department is excellent and my Service Manager Joe Picicci was very helpful had my new Bronco in and out in less than an hour. Kudos Joe
Posted on Google by Keith Roebert
We recently moved to the Plainfield/Naperville area and have been thinking about purchasing an electric vehicle. We visited Rod Baker Ford just to look and possibly test drive a Mach-e to make an informed future decision. Matthew K was exceptionally helpful, he assisted us on our terms and interest without pressure. Tim checked in with us once we were back from the test drive and both he and Matthew exemplify their dealerships no-pressure approach. This first impression by there team will certainly bring us back to their dealership for all our future purchases and the service of the 2 other Fords we have in the family currently. If you are looking to avoid the shenanigans that can go on at some other dealerships, I would absolutely recommend you visit the team at Rod Baker.
Posted on Google by Rick McCall
The team was patient, informative and made this a positive car buying experience, thanks!
Posted on Google by kai freeman
This is a well layout pristine auto dealership. The premises was neat and spotless. The parts department was well located. Special accolades to the service department both Bob and Max were on point with their understanding of the automotive business and provided immense information and assistance relative to my automotive needs. I will definitely return to this business.
Posted on Google by rick gougis Jr
Mark and James on the team are awesome! Best service I’ve ever had in my life. As a disabled war veteran they made it painless and easy for me. Thanks so much!
Posted on Google by Tucker Wolf
Excellent service and friendly people.
Posted on Google by Steve Gulden
Very happy with service, have not had a bad experience in the 4 years they have service my truck
Posted on Google by Lawrence Gooding
Had another great experience at Rod Baker Ford. Been buying cars and trucks from them for almost 30 years. Mark was my salesman. He was very east to work with and made sure everything was taken care of. Use them for all service work as well.
Posted on Google by Todd Francisco
Mark was absolutely phenomenal in helping me get my brand new ford bronco. I had gone to 2 previous dealerships before this and was haggled. There is none of that here. Fair prices and respect… highly recommend Rod Baker Ford. ASK FOR MARK!!
Posted on Google by Owen Faron
My husband and I called about a truck posted on a third party site. Matthew answered the phone and confirmed the truck was available. After a lengthy drive, Matthew greeted us at the door. We have had several typical bad car salesman experiences in the past, this interaction was not included in those experiences. Matthew was new to the job, but did fantastic. He never pressured us, he was always transparent with every single detail. He will be our first call for our next vehicle purchase.
Posted on Google by Jenna Spotloe
Came in to get a new car to use for my art markets with my business Windy Prairie Painting. Mark Roncone and Anthony Pulito one of the managers were a huge help to us. Thanks for getting me into a new vehicle that will hopefully set us up for another year of successful business! Warm regards, Megan Mena
Posted on Google by Megan Mena
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