Service Advisor Vincent Albold at Rod Baker Ford

Vincent Albold

Service Advisor
(815) 556-3165

I can’t say enough good things about Rod Baker Ford! From start to finish, the entire experience was amazing. My service advisor/salesman, Vincent Albold, went above and beyond to make the process smooth, stress-free, and actually enjoyable. He was patient, honest, knowledgeable, and truly made me feel valued the entire time. I am absolutely OBSESSED with my new Ford Explorer and could not be happier with my purchase! Vincent helped me find exactly what I wanted, and I drove away feeling excited, confident, and so thankful. If you’re looking for a dealership that genuinely cares about their customers, I highly recommend Rod Baker Ford — and definitely ask for Vincent! Thank you again for making this such an incredible experience! ✨

Although I did not purchase my truck here, I bring it here for all my services. The pricing is competitive, and the customer service is pretty well on par. The waiting room is clean, and offers plenty of accommodations. I’ve come to go to Vincent Albold for all my needs as he’s a well put together service advisor. Can’t speak high enough of his professionalism.

From the date of the purchase of my 2023 Edge to current Rod Baker Ford has shown nothing but the highest level of professionalism and quality service. Vincent Albold, a Service Advisor, employed by the dealership, took a very difficult situation for me upon my arrival to the service department and turned it around with compassion, understanding and a sincere desire to help cure the situation. I have purchased vehicles from two other Ford dealerships in this area and have never received the quality service Rod Baker Ford gives. Thank you, Vincent, for your rare attitude.

This was my first time bringing my car in for service as I just moved to the area. Not only was my oil change far less than an “oil change place”, but they also inspected my SUV and rotated my tires for that lower price. The service department was so friendly and Vincent (my service advisor) was extremely helpful and polite. I’ll definitely be bringing my car back and encouraging my husband to bring his F150 there as well.

Vincent was great as my service advisor. I'm glad I chose to take my Bronco here instead of the dealer closest to me.

06/2020 - Excellent no haggle buying experience-great people to work with! 02/2023 - Great experience with oil change service and Vincent Albold was very professional and helpful. Free Coffee and water was a nice touch.

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