Matt Fregeau

Matt was kind, prompt, professional and did such great work!

We had a great experience at Rod Baker. Everyone was friendly and helpful, especially Matt Gandy, who helped our family secure a vehicle. He was patient and kind as we gathered the necessary funds and paperwork. Thank you, Matt and the Rod Baker team, for making the process such a positive experience!

Matt G helped me out trying to get a truck. We couldn’t come to a deal but he was very respectful and helpful during the process especially since I’m in Florida.

Matt in "Mobile Service" is great. Fast attentive and great communications., Highly recommend him for your Ford/Lincoln Mobile service needs!

I want to thank Michelle and Matt at Rod Baker Ford for their amazing service! From the very first phone call from Michelle to my husband in regards to coming out for a recall on our Edge truck. Michelle explained to me the process and time frame to complete the recall timely while keeping the options within my hectic schedule. During our initial conversation I asked about a different issue we were having with our vehicle and she was more than glad to help us get that figured out as well. Michelle even connected with our extended warranty company for me so that was even less of a hassle. The mechanic that was sent out for the recall was Matt. Matt was also excellent, professional and very knowledgeable. Matt also communicated well and contacted me prior to our appointment with ETA's each time. I have a busy schedule as a mom with twins and I truly appreciate the opportunity to have both of these things taken care of in my driveway instead of having to bring it in to service! Thank you to Michelle, Matt & Rod Baker Ford for the extremely friendly, professional and accommodating experience!

Michelle, This is Jim Szmanda. I stopped into the dealership Rod Baker, because I have a 2017, Lincoln MKC, that had a recall. I spoke first with Vincent, who was the first person who said he can help. I must have called 2 or 3 other Lincoln or Ford shops, and got the same answer every time, we didn’t have that part in stock. or never received a call back!!! Vincent, took all of my I information, found the recall, and scheduled a service date. After looking at the date, I gave him the wrong date, I went on online after I received an email, changed the date and things were good A day or so later, I received a call from Michelle asking if I would like to have the service tech come out to my house and perform this service on my 2017 and MKC, I called her back a few minutes later and scheduled the servers to be done at my house on 8-1-24. The service tech I believe his name was Matt called me at about approximately 8:30 and said he would be here right around 9 o’clock. He was early, Pleasant young man knew what he was talking about, and professional, an hour later approximately the job was competed, I just want to Thank all the people involved with the service of my vehicle from Rod Baker Ford in Plainfield, Illinois , not only did they repair the car, but they exceeded my expectations. When I’m ready to buy a new vehicle, I’m only going to Rod Baker Ford, in Plainfield, IL. Jim Szmanda

Very easy to deal with, very professional awesome Salesman Matt P. I would and will definitely recommend anyone to Rod Baker Ford

Great experience. Our salesman Matt was extremely helpful and patient with my wife and myself.