I had a great experience buying a Ford Transit for my business from Mark Roncone. The staff made my experience quick and painless!
Unfortunately the dealer lacks options of vans but very friendly people overall ask for either Matthew or Mark and they will guide you in the right direction we went to plenty of other dealers who play way too many games unlike these guys
Mark and James on the team are awesome! Best service I’ve ever had in my life. As a disabled war veteran they made it painless and easy for me. Thanks so much!
Had another great experience at Rod Baker Ford. Been buying cars and trucks from them for almost 30 years. Mark was my salesman. He was very east to work with and made sure everything was taken care of. Use them for all service work as well.
Mark was absolutely phenomenal in helping me get my brand new ford bronco. I had gone to 2 previous dealerships before this and was haggled. There is none of that here. Fair prices and respect… highly recommend Rod Baker Ford. ASK FOR MARK!!
Great dealership for purchase and service! Mark in sales is always professional and reasonable. Service staff is always accommodating, thorough and extremely polite.
Mark Roncone was so easy to work with made the purchase easy and explained everything while going through the process. Thank you so much
All employees that I interacted with were friendly and helpful throughout my experience. Even after I purchased my Ford F250 ( a week later) Mark was helpful to answer questions regarding the technology on my super duty, F250. Thank you again,
Had the pleasure of working with Mark on a new SUV for me and my family. Mark my salesperson was knowledgeable and professional. He made my car buying experience easy. I purchased a used Dodge Durango that fit all of my needs. Thank you Mark and thank you to the sales managers at this location who helped make the purchase special.
My experience at Rod Baker Ford was truly exceptional. This wasn’t my first time leasing a vehicle, and I had done plenty of research before visiting a dealership. Initially, I connected with a Costco representative online. While helpful, the interaction felt overly pushy, and I quickly noticed that my specific needs were being overlooked just to close a deal. That’s when I decided to visit Rod Baker to test drive a new Ford Explorer. I had previously leased a 2022 Explorer and absolutely loved it, so I was hoping to find the ST-Line model with similar features—and maybe a few upgrades. From the moment I arrived, Mark was incredibly kind, attentive, and never pushy. He truly listened to what I wanted and worked hard to make it happen. To my surprise, I left with the exact car I dreamed of—complete with a premium package—and a deal I was genuinely happy with. The sales manager was also fantastic, taking the time to clearly explain every detail of the process. A few days after finalizing the lease, I experienced a minor screen glitch in the car. I reached out to Mark, and within minutes, he had everything arranged for me to stop by so the service manager could take a look. When I arrived, the manager was already waiting and ready to help. Within 15 minutes, he had diagnosed and resolved the issue while clearly explaining what had happened. What really stood out to me was how the team at Rod Baker continued to care after the sale was complete. Mark and his coworkers followed up to make sure I was satisfied and that my car was safe and running smoothly. That level of service is rare and speaks volumes about their dedication to their customers. Unfortunately, not all dealerships operate this way—but Rod Baker truly sets the standard. I wholeheartedly recommend them, especially Mark. He’ll take great care of you. Needless to say, I’ll be returning when it’s time for my next vehicle, and I’ll be sending my friends and family their way as well.
Mark and the whole staff at Rod Baker Ford made my purchasing experience very quick and enjoyable.
Rod Baker Ford was great! After having a bad experience and 4 other dealers, I found a couple trucks I was interested in at Rod Baker ford so I decided to make the 2 hour drive. They gave me a good offer on my trade and didn’t play any games on the price for the new truck. Mark was a great salesperson and the manager found me some additional discounts on the truck without me having to ask. Overall great experience at this dealership and I would highly recommend.
I rate my recent experience with Rod Baker Ford as a great sales process and I am fully satisfied. I will start by stating I have been intrigued by Rod Baker Ford’s new facility on Route 59, but have not purchased a vehicle from Rod Baker. On a recent Friday I stopped in to look at Explorers in their inventory. I actually honed in on a used 2025 Explorer. Mark Roncone met me in the lot and answered my questions and let me browse (no high pressure tactics). Later that evening I shared views of Explorers on the lot with my wife from the Rob Baker website and discussed the virtues of new versus used. I called Mark and set up an appointment for the next morning to take a closer look at the used Explorer. The next morning he called to let me know the used Explorer had been sold but he had a similar new Explorer in inventory – not a sales tactic, we saw the other buyer of the used Explorer taking delivery. Mark pulled the new Explorer from inventory so it would be available for us when we stopped in. We chose this vehicle after the test drive. The paperwork process went faster than I have ever experienced. Rod Baker uses an electronic paper and signature process which Brian explained step-by-step. The electronic signature process truly speeds up the process. From greeting to signature inside of two hours. During delivery Mark walked me through connecting Ford Pass to the Explorer, and explained the differences in SYNC 4. All in all a very smooth process.
Rod Baker Ford was very good to deal with. The salesman Mark Roncone was very informative, knew the product and features. He was not a pushy salesman but excelled in closing the deal. There was a slight problem with the tow hooks on the front end, management replaced the hooks which complimented the deal. Thank you Rod Baker Ford.
I recently bought a new car Acura MDX from Rod Baker Ford and had fantastic experience, Mark was incredibly helpful and made the whole process smooth. Thank you.
Mark was a pleasure to work with and I couldn’t be happier with my purchase!!
My family and I went to Rod Baker to purchase a new vehicle for our daughter. Our salesman Mark was awesome through the entire process. The discovered that the remote start and door locks were not functioning and was able to still purchase the vehicle and schedule the repair to be performed free of charge. The service department was able to schedule me to come in and have a new key fob programmed to get it working properly. They also ordered parts and made repairs to my rear driver's door that was found to be hanging up while opening. This dealership really came through and stuck to their commitment to the customer. I would definitely recommend them to a friend and use them again in the future.
We had a great car buying experience at Rod Baker Ford. The staff were courteous and helpful, especially Mark R. Mark was great in helping us from the start, from test driving the vehicle to completing the purchase. We got a great deal on our Ford certified pre-owned vehicle. They are great and they had an awesome classic car show too. Check them out, they have a large inventory of new and pre-owned vehicles. Ralph T.
Mark and Mike were wonderful to work with! They are very fair and good people, this was the best experience I’ve ever had buying a truck! 5 stars!
Best place I've bought a car by far! Was helped by Mark who made it a very smooth process and I'm very happy with my Ford Ranger. I highly recommend Mark if you're in the market for a new vehicle.
I ordered a Ford Maverick last year, it came in and they did not mark it up like so many other dealers. They did not do any pressure sales, so it was a great and a breath of fresh air.