Service Advisor Joe Picicci at Rod Baker Ford

Joe Picicci

Service Advisor
(815) 556-3175

Always well cared for at Baker Ford. Joe in Service does a great job of communicating.

Wonderful staff. Great customer service especially Joe the service writer who helped me. Thanks, will definitely be coming back!

Rod Baker Ford is a fantastic dealer and everyone is so friendly. The Service Department is excellent and my Service Manager Joe Picicci was very helpful had my new Bronco in and out in less than an hour. Kudos Joe

GOOD SERVICE FROM BEGINNING TO THE END! JOE AND THE YOUNG MAN THAT TOOK CARE OF ME! WERE GREAT I GOT A COURTESY WAS BEFORE DEPARTURE,I APPRECIATED THAT! IT COST BUT YOU GET WHAT U PAY FOR THE SERVICE WAS GREAT AND FINISHED ON TIME! YOUR WORD IS ALL YOU GOT! I LIKE YHE NEW FACILITY'I BOUGHT MY CARE FROM ROD BAKER AND I NEVER HAD A PROBLEM!

Everyone is so nice and helpful!! Joe took great care to keep me informed on the work being done with my vehicle.

Joe Picicci has always provided excellent service on the few times that I have needed to have work done on my vehicle. On this occasion he was able to get the bulk of the cost approved through my extended warranty. No questions asked and with great follow up. Provided a loaner for the time my car was under repair. This is not the first time Joe has provided this type of service at Rod Baker. There are other Ford dealers closer to home but would not go any where else. Thank you Joe and the service team at Rod Baker!

We always get good service at rod baker…been using them for years! I’d follow Joe anywhere

We always get good service at rod baker…been using them for years! I’d follow Joe anywhere

Went to Rod Baker Ford in Plainfield. Joe picicci was really great help. Service my F-150 lightning and E350 box truck. He really took care of me in timely manners and informed me about the vehicle status. That's the service I always appreciate. Thanks

Joe do a good job in the service department of the week. Good communication.

Joe went above and beyond on his customer service got my tire repaired very quick and thought it would take hours thanks joe

My significant other and I had a great experience here. We purchased from out of state and the process was easy to navigate. Joe did an amazing job for the buying experience out of state with our vehicle. He sent a video immediately and was quick to response with our quick timing of wanting to purchase a vehicle. When he wasn’t in, other members were also kind and professional to assist. Tho we are still waiting on minor discrepancies, this company works with you and Joe was absolutely amazing throughout the whole process. We will be considering this dealership again in the future over many we’ve dealt with in Indianapolis.

This was the best out of state vehicle purchase I've ever had, and I've had quite a few. Joe really took the time to answer every question, send videos and communicate throughout the whole process. I highly recommend Joe and Rod baker Ford.

Great service. Would definitely come here again for the next car. Joe was amazing

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