It was a great experience working with Matthew to purchase my ‘new’ to me used Mustang. He was responsive, answered all my questions, was very transparent and was a pleasure to work with. James in the finance area made thing simple and fast. Just wish I had a dealership that operated like this closer to home!
After only buying gm trucks for years bc my family has had multiple generations of family members employeed by them I decided to switch to ford. I contacted James Fritz at rod baker, told him the truck I wanted and he had it 24 hrs later!! When I went to pick the truck up I was impressed by how effortless and fast the process was bc nobody wants to spend hours at a car dealership. I will definitely be a repeat customer of rod baker .
The Rod Baker Team (Dan, James and others) has proven that there are still great dealers out there that understand the customer's needs, work with them to make informed decisions and without high pressure, confusing or manipulative sales tactics. It was a real pleasure to purchase a vehicle from Rod Baker Ford and I will definitely be back to purchase future vehicles from them. The service was fantastic.